LOCKIFY

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Frequently Asked Questions

How do I start a focus session?

Open the app, set your desired work and break durations, select the apps you want to block, and tap the start button. The selected apps will be blocked for the duration of your session.

Why can't I access a blocked app?

Apps you selected are blocked during an active focus session. This is by design to help you stay focused. You can end the session early from the Lockify app if needed.

How do I restore my purchase?

Open the app, go to the paywall screen, and tap "Restore Purchases." Make sure you are signed in with the same Apple ID used for the original purchase.

How do I cancel my subscription?

You can manage or cancel your subscription at any time through your iPhone Settings > Apple ID > Subscriptions.

My session isn't working correctly

Make sure you have granted Screen Time permissions to Lockify. Go to iPhone Settings > Screen Time and ensure Lockify has the necessary access. If the issue persists, please contact us.